Privacy Policy

Effective Date: 08/01/25

BuzzHawk Marketing LLC ("we," "our," or "us") is committed to protecting the privacy and security of the personal information we collect from clients, prospective clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, and protect your information across all interactions with our business—both online and offline.

By using our services, visiting our website, or engaging with our business in any way, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

Name, email address, phone number, billing/shipping address, and company details.
Payment information for services purchased.
Project details, creative briefs, and related files for SEO, web design, branding, social media management, AI marketing strategies, and PPC campaigns.
Messages, recordings, or files sent via email, phone, meetings, or our AI chatbot.

B. Information Collected Automatically (Website & Digital Interactions)

IP address, device type, browser type, operating system.
Pages viewed, time spent on our site, referring URLs, and clickstream data.
Chatbot interactions, form submissions, and download activity.
Data from cookies, tracking pixels, and analytics tools (e.g., Google Analytics, Facebook Pixel).

C. Information from Third Parties

Lead information from advertising platforms, referral partners, or public business directories.
Social media profile data when you engage with our accounts.
Market data from tools used to enhance campaign targeting.

2. How We Use Your Information

We use your information to:

Provide and manage our services, including project planning, execution, and delivery.
Communicate about projects, invoices, service updates, and support requests.
Improve our website, services, and marketing strategies.
Personalize digital ads and campaigns.
Manage contracts, client accounts, and legal obligations.
Detect and prevent fraud or unauthorized access.

3. Cookies, Pixels, and Tracking

Our website and campaigns use cookies, tracking pixels, and similar technologies to:

Monitor site performance and measure campaign success.
Personalize user experiences and target relevant ads.
Track interactions with our AI chatbot for quality improvement.

You may disable cookies in your browser settings, but some features may not function properly.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Service Providers – hosting platforms, payment processors, analytics providers, ad networks, and subcontractors.
Business Partners – collaborators involved in delivering your project.
Legal Authorities – if required by law, court order, or to protect our rights.
In a Business Transfer – if we merge, sell, or reorganize our business.

5. Data Storage and Security

We store personal data securely using encryption, restricted access, and secure servers. While we take all reasonable steps to protect your information, no transmission over the internet or storage system can be guaranteed 100% secure.

6. Retention of Data

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, resolve disputes, and enforce agreements.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.
Opt out of direct marketing or targeted advertising.
Request a copy of your personal data.

To exercise these rights, contact us at support@buzzhawk.co.

8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with the updated "Effective Date."

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

BuzzHawk LLC
Email: support@buzzhawk.co
Phone: [Insert Phone Number]
Website: www.buzzhawk.co
Mailing Address: [Insert Business Address]